Shipping policy

Shipping Policy

Production, Inspection & Delivery

DLAM pieces are made to order or produced in limited small batches. Orders are sent to us first for inspection and packaging before we ship them to you.

Please allow up to three weeks from purchase for your order to be produced, checked and delivered. This is an estimated total timeline, not a guaranteed delivery date. Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery We offer the following shipping options at checkout:

• Standard Shipping: Final delivery from DLAM to you after inspection and packaging.
• Express Shipping: Faster final delivery from DLAM to you after inspection and packaging. Express does not speed up production or inspection.

Shipping rates are calculated at checkout based on your order and location.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@weardlam.com. We will work with the carrier to resolve the issue promptly.

International Shipping We currently ship within the United States only.

Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as DLAM is not responsible for lost or undelivered return packages. Original shipping charges are non-refundable.

Shipping times are estimates and may vary due to carrier delays or high-volume periods.